Saturday, September 20, 2008

Ticketmaster is a master of corporate greed


I have concluded that corporate America is at the heart of many problems. I intend to speak out against the many instances of corporations not being good for this country, or the people.

Today, I went online to buy tickets for a concert through Ticketmaster. First, I have been quite dissatisfied with Ticketmaster because they charge a large service charge - per ticket - when ordering. And it is not consistant. Some shows they charge more for service charge than other shows. Why is that? Certainly the effort they put into selling me the ticket did not change. I simply go to my computer, sign in, and the computer sells me a ticket. I never talk to a human. It takes less than five minutes. Yet they charge around $20 for this service. That is absurd. I have no choice to what seat I get. None. The computer picks. Then, the seats have already been on sale to fan clubs or early sales... so who actually knows what seats are available. No information is available. None.

The tickets prices are too high. Yet ticketmaster charges more and does not advertise the extra price of their service charge. Now today, when I paid $440 for four tickets (including about $50 in "service charges) they now DONT EVEN SEND YOU A TICKET. None. Not even an electronic print out ticket you can use. None. No tickets. For $440 - and $50 service charge - you get nothing in return.

They tell you you must go to the venue and provide the exact credit card with I.D. the night of the show to receive the tickets. That might work in theory, but when I have friends from out of town coming in the night of the show, we must all be there at the exact same time and enter at the same time to get in. What if they get a flat tire and may arrive late? Then I am not able to go into the show until they arrive... or they do not get in at all. What if we need to sell a ticket due to illness or late breaking plans? We then have nothing in hand to sell. That is wrong, when you spend $440. My friend and I collect ticket stubs. They are too cheap to even sell these anymore.

And Ticketmaster is the only ticket provider. If I wanted to buy the tickets somewhere else, I can't. That is a monopoly. That is wrong.

Ticketmaster is a master of corporate American greed and social irresponsibility.

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